Codes & Policies

Our codes and policies shape Concern as a whole and ensure that we are always staying true to our values and our mandate.

All of the work that we carry out is guided by a series of codes and policies which are strictly adhered to at all times. The following codes, policies, and guidelines are a combination of our own written codes and voluntary codes, all of which ensure that we are treating one another with the respect and dignity that we all deserve.

Core Humanitarian Standard and Industry Codes

Core Humanitarian Standard

The Core Humanitarian Standard is an internationally-recognized standard of nine commitments. All organizations and individuals involved in humanitarian response can use these standards to improve the quality and effectiveness of their work.

Learn More

UN Principles of Humanitarian Aid

There are several other guiding principles for humanitarian aid, originally set out by the United Nations General Assembly.

1. Humanity

2. Impartiality

3. Neutrality

4. Independence

Read more about the UN humanitarian principles in the link below.

Read More

Disaster Relief Code of Conduct

Prepared by the International Red Cross and Red Crescent and the ICRC, the Disaster Relief Code of Conduct ensures that we maintain a high standard of behavior, effectiveness, and impact when responding to a disaster.

Download
close

Core Humanitarian Standard

The Core Humanitarian Standard is an internationally-recognized standard of nine commitments. All organizations and individuals involved in humanitarian response can use these standards to improve the quality and effectiveness of their work.

Learn More
close

UN Principles of Humanitarian Aid

There are several other guiding principles for humanitarian aid, originally set out by the United Nations General Assembly.

1. Humanity

2. Impartiality

3. Neutrality

4. Independence

Read more about the UN humanitarian principles in the link below.

Read More
close

Disaster Relief Code of Conduct

Prepared by the International Red Cross and Red Crescent and the ICRC, the Disaster Relief Code of Conduct ensures that we maintain a high standard of behavior, effectiveness, and impact when responding to a disaster.

Download

Dóchas Code of Conduct

The Dóchas Code of Conduct ensures that we are accurately and fairly representing the people and communities we serve in all of our imagery and messaging. Download the full code of conduct below.

You can give us feedback on our use of images or messages by emailing [email protected]. We do our best to reply to all emails within two working days.

Download
close

Dóchas Code of Conduct

The Dóchas Code of Conduct ensures that we are accurately and fairly representing the people and communities we serve in all of our imagery and messaging. Download the full code of conduct below.

You can give us feedback on our use of images or messages by emailing [email protected]. We do our best to reply to all emails within two working days.

Download

Concern Codes and Policies

Concern Code of Conduct

Our Code of Conduct and Associated Policies provides clear guidance on the standards of behavior that we expect from all of our staff, including around the issue of safeguarding.

Download

Safeguarding

Maintaining the safety and protection of the communities with whom we work and of our staff is of primary importance to Concern. We are a signatory to the Statement of Commitment on Eliminating Sexual Exploitation and Abuse by UN and Non-UN Personnel and to the Red Cross Code of Conduct. Learn more about our safeguarding policies below.

Read More

Concern Donor / Supporter Charter

Our Donor Supporter Charter outlines how we fundraise under the principles of respect, honesty, integrity, transparency and accountability.

Download
close

Concern Code of Conduct

Our Code of Conduct and Associated Policies provides clear guidance on the standards of behavior that we expect from all of our staff, including around the issue of safeguarding.

Download
close

Safeguarding

Maintaining the safety and protection of the communities with whom we work and of our staff is of primary importance to Concern. We are a signatory to the Statement of Commitment on Eliminating Sexual Exploitation and Abuse by UN and Non-UN Personnel and to the Red Cross Code of Conduct. Learn more about our safeguarding policies below.

Read More
close

Concern Donor / Supporter Charter

Our Donor Supporter Charter outlines how we fundraise under the principles of respect, honesty, integrity, transparency and accountability.

Download

Concern Anti-Fraud Policy

Concern’s Anti-Fraud Policy is a testament to our commitment to the highest possible standards of openness, transparency and accountability and our desire to promote a culture of honesty and opposition to fraud at all times.

Download

Concern Whistleblowing Policy

The Concern Whistleblowing Policy enables all Concern staff, volunteers, partners, consultants or contractors to raise or disclose concerns about possible wrongdoing in the workplace quickly and effectively.

Download
close

Concern Anti-Fraud Policy

Concern’s Anti-Fraud Policy is a testament to our commitment to the highest possible standards of openness, transparency and accountability and our desire to promote a culture of honesty and opposition to fraud at all times.

Download
close

Concern Whistleblowing Policy

The Concern Whistleblowing Policy enables all Concern staff, volunteers, partners, consultants or contractors to raise or disclose concerns about possible wrongdoing in the workplace quickly and effectively.

Download